Learner is advised on the appropriateness of training.

Clause 5.1

Learner is provided with all necessary information before enrolment.

Clause 5.2

Learner is informed about fees and charges.

Clause 5.3

Prepaid fees – where they exceed $1500 – are protected.

Clause 7.3

RTOs must provide credit – and give credit – for units of competency (unless licensing or regulatory requirements prevent this)

Clause 3.5

Learner Handbook

Students are supported.

Clause 1.7

Learner Suitability Review

Learner Support Links

Students are informed.

Clause 5.4

Complaints and appeals are appropriately managed.

Clauses 6.1 – 6.6.

The RTO’s training and assessment strategies and practices, including the amount of training they provide, are consistent with the requirements of training packages and VET accredited courses and enable each learner to meet the requirements for each unit of competency or module in which they are enrolled.

Clause 1.1

For the purposes of clause 1.1, the RTO determines the amount of training they provide to each learner with regard to:

1. the existing skills, knowledge and the experience of the learner
2. the mode of delivery
3. where a full qualification is not being delivered, the number of units and/or modules being delivered as a proportion of the full qualification.

Clause 1.2

The RTO has, for all of its scope of registration, and consistent with its training and assessment strategies, sufficient:

1. trainers and assessors to deliver the training and assessment
2. educational and support services to meet the needs of the learner cohort/s undertaking the training and assessment
3. learning resources to enable learners to meet the requirements for each unit of competency, and which are accessible to the learner regardless of location or mode of delivery
4. facilities, whether physical or virtual, and equipment to accommodate and support the number of learners undertaking the training and assessment.

Clause 1.3

The RTO’s training and assessment practices are relevant to the needs of industry and informed by industry engagement.

Clause 1.5

The RTO implements a range of strategies for industry engagement and systematically uses the outcome of that industry engagement to ensure the industry relevance of:

1. its training and assessment strategies, practices and resources
2. the current industry skills of its trainers and assessors.

Clause 1.6

The RTO implements an assessment system that ensures that assessment (including recognition of prior learning):

1. complies with the assessment requirements of the relevant training package or VET accredited course
2. is conducted in accordance with the Principles of Assessment contained in Table 1.8-1 and the Rules of Evidence contained in Table 1.8-2.

Clause 1.8

The RTO implements a plan for ongoing systematic validation of assessment practices and judgements that includes for each training product on the RTO’s scope of registration:

1. when assessment validation will occur
2. which training products will be the focus of the validation
3. who will lead and participate in validation activities
4. how the outcomes of these activities will be documented and acted upon.

Clause 1.9

For the purposes of clause 1.9, each training product is validated at least once every five years, with at least 50 per cent of products validated within the first three years of each five year cycle, taking into account the relative risks of all of the training products on the RTO’s scope of registration, including those risks identified by the VET regulator.

Clause 1.10

For the purposes of clause 1.9, systematic validation of an RTO’s assessment practices and judgements is undertaken by one or more persons who are not directly involved in the particular instance of delivery and assessment of the training product being validated, and who collectively have:

1. on or prior to 31 March 2019:
   1. vocational competencies and current industry skills relevant to the assessment being validated
   2. current knowledge and skills in vocational teaching and learning
   3. the training and assessment credential specified in Item 1, or Item 2, or Item 4, or Item 5 of Schedule 1.
2. on or after 1 April 2019:
   1. vocational competencies and current industry skills relevant to the assessment being validated
   2. current knowledge and skills in vocational teaching and learning
   3. the training and assessment credential specified in Item 2 or Item 5 of Schedule 1.

Industry experts may be involved in validation to ensure there is the combination of expertise set out in a) or b) above.

Clause 1.11

The RTO offers recognition of prior learning to individual learners.

Clause 1.12

In addition to the requirements specified in clause 1.14 and clause 1.15, the RTO’s training and assessment is delivered only by persons who have:

1. vocational competencies at least to the level being delivered and assessed
2. current industry skills directly relevant to the training and assessment being provided
3. current knowledge and skills in vocational training and learning that informs their training and assessment.

Industry experts may also be involved in the assessment judgement, working alongside the trainer and/or assessor to conduct the assessment.

Clause 1.13

The RTO’s training and assessment:

1. if delivered on or prior to 30 June 2019, is delivered only by persons who have the training and assessment credential specified in Item 1 or Item 2 or Item 3 of Schedule 1.
2. if delivered on or after 1 July 2019, is delivered only by persons who have the training and assessment credential specified in Item 2 or Item 3 of Schedule 1.

Clause 1.14

Where a person conducts assessments only, the RTO ensures that:

1. on or prior to 30 June 2019, the person has the training and assessment credential specified in Item 1, or Item 2, or Item 3, or Item 4, or Item 5 of Schedule 1; or
2. on or after 1 July 2019, the person has the training and assessment credential specified in Item 2, or Item 3, or Item 5 of Schedule 1.

Clause 1.15

The RTO ensures that all trainers and assessors undertake professional development in the fields of the knowledge and practice of vocational training, learning and assessment including competency-based training and assessment.

Clause 1.16

Where the RTO, in delivering training and assessment, engages an individual who is not a trainer or assessor, the individual works under the supervision of a trainer and does not determine assessment outcomes.

Clause 1.17

The RTO ensures that any individual working under the supervision of a trainer under clause 1.17:

1. holds the training and assessment credential specified in Item 6 of Schedule 1
2. has vocational competencies at least to the level being delivered and assessed
3. has current industry skills directly relevant to the training and assessment being provided.

Clause 1.18

Where the RTO engages an individual under clause 1.17, it ensures that the training and assessment complies with Standard 1.

Clause 1.19

Without limiting clauses 1.17 to 1.19, the RTO:

1. determines and puts in place:
   1. the level of the supervision required
   2. any requirements, conditions or restrictions considered necessary on the individual’s involvement in the provision of training and collection of assessment evidence
2. ensures that trainers providing supervision monitor and are accountable for all training provision and collection of assessment evidence by the individual under their supervision.

Clause 1.20

To deliver any AQF qualification or skill set from the Training and Education Training Package (or its successor), the RTO must ensure all trainers and assessors delivering the training and assessment hold the training and assessment qualification at least to the level being delivered. (From 1 January 2017, the requirements set out in clause 1.22 continue to apply to any other AQF qualification or skill set from the TAE Training Package (or its successor).)

Clause 1.22

To deliver the training and assessment credential specified in Item 1 or Item 2 of Schedule 1, or any assessor skill set from the Training and Education Training Package (or its successor), the RTO must ensure all trainers and assessors delivering the training and assessment:

1. hold the training and assessment credential specified in Item 7 of Schedule 1; or
2. work under the supervision of a trainer that meets the requirement set out in a) above.

Clause 1.23

The RTO must ensure that any person working under supervision for the purposes of Standard 1.23 b):

1. does not determine assessment outcomes
2. holds the following:
   • on or prior to 31 March 2019, the training and assessment credential specified in Item 1 or Item 2 of Schedule 1; or
   • on or after 1 April 2019, the training and assessment credential specified in Item 2 of Schedule 1.

Clause 1.24

Without limiting clauses 1.17 to 1.19, the RTO:

1. determines and puts in place:
   1. the level of the supervision required
   2. any requirements, conditions or restrictions considered necessary on the individual’s involvement in the provision of training and collection of assessment evidence
2. ensures that trainers providing supervision monitor and are accountable for all training provision and collection of assessment evidence by the individual under their supervision.

Clause 1.20

To deliver any AQF qualification or assessor skill set from the Training and Education Training Package (or its successor), the RTO must have undergone an independent validation of its assessment system, tools, processes and outcomes in accordance with the requirements contained in Schedule 2 (and the definitions of independent validation and validation).

Clause 1.25

Subject to clause 1.27 and unless otherwise approved by the VET Regulator, the RTO ensures that:

1. where a training product on its scope of registration is superseded, all learners’ training and assessment is completed and the relevant AQF certification documentation is issued or learners are transferred into its replacement, within a period of one year from the date the replacement training product was released on the national register
2. where an AQF qualification is no longer current and has not been superseded, all learners’ training and assessment is completed and the relevant AQF certification documentation issued within a period of two years from the date the AQF qualification was removed or deleted from the national register
3. where a skill set, unit of competency, accredited short course or module is no longer current and has not been superseded, all learners’ training and assessment is completed and the relevant AQF certification documentation issued within a period of one year from the date the skill set, unit of competency, accredited short course or module was removed or deleted from the national register
4. a new learner does not commence training and assessment in a training product that has been removed or deleted from the national register.

Clause 1.26

The requirements specified in clause 1.26 (a) do not apply where a training package requires the delivery of a superseded unit of competency.

Clause 1.27

Learners are issued AQF [Australian Qualifications Framework] certification documentation when they have been assessed as meeting the requirements of the training package.

Clause 3.1

The AQF Certification meets the requirements of Schedule 5.

Clause 3.2

AQF certification documentation is issued within 30 calendar days of the learner being assessed as meeting the requirements.

Clause 3.3

Records of elarner AQF certification documentation are maintained by the RTO in accordance with Schedule 5.

Clause 3.4

The RTO meets the requirments of the Student Identifier Scheme.

Clause 3.1

Ensure authorised executive officers are in place and meet Fit and Proper Person Requirements.

Clause 7.1

The RTO satisfies the Financial Viability Risk Assessment Requirements.

Clause 7.2

The RTO ensures it complies with these Standards at all times, including where services are being delivered on its behalf. This applies to all operations of an RTO within its scope of registration.

Clause 2.1

The RTO provides an annual declaration on compliance with these Standards to the VET [vocational education and training] regulator.

Clause 8.4

The RTO complies with Commonwealth, state and territory legislation and regulatory requirements relevant to its operations.

Clause 8.5

The RTO ensures its staff and clients are informed of any changes to legislative and regulatory requirements that affect the services delivered.

Clause 8.6

The RTO ensures that where services are provided on its behalf by a third party the provision of those services is the subject of a written agreement.

Clause 2.3

The RTO has sufficient strategies and resources to systematically monitor any services delivered on its behalf, and uses these to ensure that the services delivered comply with these Standards at all times.

Clause 2.4

The RTO provides accurate and current information on its performance and governance consistent with the Data Provision Requirements as updated from time to time.

Clause 7.5

The RTO holds public liability insurance that covers the scope of its operations throughout its registration period.

Clause 7.4

The RTO cooperates with the VET Regulator:

• by providing accurate and truthful responses to information requests from the VET Regulator relevant to the RTO’s registration
• in the conduct of performance assessments (audits) and the monitoring of its operations
• by providing quality/performance indicator data
• by providing information about substantial changes to its operations or any event that would significantly affect the RTO’s ability to comply with these standards within 90 calendar days of the change occurring
• by providing information about significant changes to its ownership within 90 calendar days of the change occurring
• in the retention, archiving, retrieval and transfer of records.

Clause 8.1

The RTO ensures that any third party delivering services on its behalf is required under written agreement to cooperate with the VET Regulator:

• by providing accurate and factual responses to information requests from the VET Regulator relevant to the delivery of services
• in the conduct of performance assessments (audits) and the monitoring of its operations.

Clause 8.2